This policy explains how HIH Steel handles information submitted for quotations, technical discussion, delivery coordination and after-sales support. It is written for B2B buyers of steel structures, insulated panels, cold rooms, clean rooms and modular buildings.
Information we may receive
Typical inquiry information includes your name, company, email, phone or WhatsApp, delivery country, building size, product type, drawings, packing requirements and project notes.
How the information is used
- To prepare quotations, technical recommendations, packing plans and delivery communication.
- To arrange order follow-up, quality records, inspection photos and warranty support.
- To improve product pages, buyer guides and website security.
Sharing and retention
HIH Steel does not sell inquiry data. Limited information may be shared with logistics, inspection or service partners only when needed to support a confirmed order or technical request. Business records may be retained for order traceability, after-sales communication and legal or accounting requirements.
Need a project-specific answer?
Send the building size, product type, delivery country and available drawings. HIH Steel will reply with a practical material scope and quotation notes.